Vao Group may process clients’ personal data, including name and phone number, for the purpose of sending marketing and informational messages about products, services, promotions, and events through messengers, including WhatsApp.
The first message sent to the client contains a request for informed consent to receive messages. The client may either agree to receive messages or refuse them.
The company undertakes to use personal data only within the scope of the consent received and in accordance with personal data protection legislation.
The client may opt out of receiving messages at any time by writing “Unsubscribe” in the messenger or by sending an email to marketing@vao.kz with the subject line “Unsubscribe from mailing”.
After receiving the opt-out request, the company will stop sending messages within a reasonable period of time.
Vao Group does not transfer personal data to third parties and applies technical and organizational security measures, including restricting employees’ access to personal data and other information protection measures.